![]() ![]() Domino's had global retail sales of over $16.1 billion in 2020, with nearly $8.3 billion in the U.S. It ranks among the world's top public restaurant brands with a global enterprise of more than 18,000 stores in over 90 markets. See Rules for free method of entry, entry restrictions & prize details at .įounded in 1960, Domino's Pizza is the largest pizza company in the world based on retail sales, with a significant business in both delivery and carryout pizza. Customers are encouraged to celebrate and share the news of their Surprise Frees by using #FreesNotFees on social media.įor more information on Domino's Surprise Frees program, visit. ![]() Domino's stores will also place a Surprise Frees sticker on the box of the free menu item. Domino's will notify each customer who is randomly selected for a Surprise Free through their order confirmation page and in their order confirmation email. There are no hidden city or service fees with Domino's, as we've been working to provide the best delivery experience at the best value to customers for more than 60 years, and that's not stopping any time soon."ĭomino's delivery customers who order online are eligible to receive a Surprise Free. "Unlike many third-party food delivery apps, Domino's provides customers with one straightforward delivery fee, because we know that's what customers want and deserve. "Domino's is giving away more than 5 million Surprise Free items – up to $50 million in free food – because Surprise Frees are way better than surprise fees," said Russell Weiner, chief operations officer and president – Domino's U.S. All rights reserved.While some food delivery apps charge surprise fees, Domino's is giving away surprise FREES. The-CNN-Wire ™ © 2023 Cable News Network, Inc., a Warner Bros. "The best value, the best prices, the best offers will be at or our apps," Weiner said. And though it plans to advertise on the platform, it's not too interested in driving traffic to Uber Eats.Īnd Domino's is keeping the best deals on its own platforms. By using its own drivers, Domino's has more control over the delivery experience. "We are obsessed with delivery." Outsourcing delivery could mess with its reputation.īecause of that, Domino's is treading carefully when it comes to third-party delivery providers. Innovation in delivery "is the core of who we are," said Weiner during Monday's call. The deal was "a positive step forward for … representing flexibility and willingness to take necessary steps to drive improvement in US delivery business," wrote Christopher Carril, an analyst with RBC Capital Markets, in a recent note about the deal.īut delivery is Domino's calling card. When Domino's announced the partnership, its shares soared. But the Uber Eats partnership, among other efforts, is expected to result in "a considerable improvement" next year. The company is planning to update its loyalty program in the fall, which should offer a "slight" increase, Reddy said. In June, the company announced that it was growing its fleet of Chevy Bolt electric vehicles. "There are plenty of people with driver's licenses that don't have access to vehicles that want to drive for Domino's Pizza," said Weiner. A Domino's spokesperson did not have a breakdown of how many drivers don't own vehicles, however, citing the franchised nature of the business. And unlike Uber, it doesn't necessarily require drivers to have their own car. Weiner said that Domino's is getting more applications for delivery drivers now than it did in 2019, an encouraging sign. ![]() But, he added, "I expect to be able to get them." "I very much hope and expect that we do not currently have the number of delivery drivers we will need for this incremental volume," from the third-party delivery services, said Domino's CEO Russell Weiner during a Monday analyst call discussing the company's second-quarter financial results. ![]() Nathan Papes/Springfield News-Leader/USA Today Network/Imagn Domino's is expanding its fleet of Chevy Bolt electric vehicles. That means that it is preparing to hire even more drivers to meet an anticipated spike in demand from the new channels - and it's hoping that expanding its own fleet of delivery vehicles will help woo drivers. And so it finally caved, announcing in July that it would partner with Uber Eats and Postmates to help boost sales.īut Domino's still doesn't want to use outside delivery drivers. But between a shortage of drivers and customers cutting back as prices rise, the chain's delivery business has been flagging for over a year. One solution? More cars.ĭelivery is a key part of Domino's business, and the chain has tried to stay away from third-party aggregators like DoorDash, which give restaurants access to its online platforms and drivers for a fee, in order to maintain control over its operations. New York (CNN) - Domino's is still suffering declines in its delivery business. ![]()
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